Creator Outreach Team Head
Lead the team that brings creators to KALO IQ. Build the outreach engine that adds 40,000 verified creators a quarter.
Apply nowRole details
We publish the band up front. We do not negotiate down for asking nicely. We do not pay less because you live in a cheaper city. Same role, same pay.
About KALO IQ
KALO IQ is the influencer marketing platform US brands use to find, vet and run campaigns with 100 million hand-verified American creators. Zero bots. Zero fake followers. Verified by humans not scrapers.
We were founded in December 2015 in Beverly Hills. Today we serve 200+ paying brands across DTC, eCommerce and SaaS. The team is 50 people, remote first, with one in-person retreat a year.
Our values: US first always. Ship the week not the quarter. Verify by human. Write things down. No-ego doers. Numbers over opinions. Read more on our careers page.
About the role
Lead the team that brings creators to KALO IQ. Build the outreach engine that adds 40,000 verified creators a quarter. This is a senior individual contributor role. You will own outcomes not tasks. You will work async with a small team that ships every week.
Who you will work with
This role reports to the leadership team. You will work closely with Sophia Miller (Head of Creator Relations) and Emily Johnson (COO). Direct reports: 3 creator outreach specialists plus the creator PR specialist. Day to day with product and ops.
What you will do
- Build and run the team that adds creators to KALO IQ. Target: 40,000 new verified US creators per quarter. We are at 28,500 today. Get us to target.
- Own creator verification quality. Every creator we add gets manually verified. You will set the SLA, train the team and audit a random sample of 200 creators a week.
- Hire and ramp 2 more creator outreach specialists in the next 6 months. You write the job spec, you run the interviews, you own the first 90 days of every hire.
- Partner with product on creator-facing features. Profile claim flow, creator-side dashboard, payouts. You are the voice of the creator inside the product team.
- Set the creator NPS bar. Today: 47. Target by year end: 62. You will design the survey, run it quarterly and own the action items.
Skills and experience we look for
- 5+ years in creator outreach, partnerships or community at a marketplace product. Bonus if you have built a team from 0 to 5 reports.
- You have hired before. Three or more direct reports. You know how to write a job spec that filters out 80% of bad fits in the first 90 seconds.
- You understand the difference between outreach and spam. You can teach the difference. You can audit a teammate's outreach and tell them what to fix without crushing them.
- You read the creator economy daily. Tubefilter, Creator Economy NYC, Passionfruit. You know what 4 of the 8 biggest creator news stories of the last month were.
- You can work cross functionally. You will spend 40% of your time with product and engineering. If that sounds like a chore this is the wrong role.
How we hire
- Application. Tell us why this role and KALO IQ specifically. Skip the template cover letter. We read every application. Two paragraphs is plenty.
- Recruiter screen. 30-minute call with the hiring manager. We talk through your background, the role and what you want next.
- Take-home task. A small paid take-home, scoped to 4 hours of work. You keep the IP. We pay $400 USD whether or not you advance.
- Working session. 90-minute live session with 2 teammates. We work through a real problem we are currently solving. No whiteboard puzzles.
- Founder chat. 45 minutes with James Carter (CEO) or another member of the leadership team depending on the role. Two-way conversation about KALO IQ direction.
- References and offer. Two reference calls. Offer within 5 business days of the working session.
Total elapsed time: 14 to 21 days. We respect your time. We will tell you no fast if we are not advancing you.
Apply for Creator Outreach Team Head
Send your application to [email protected]. Include:
- Two short paragraphs on why this role and KALO IQ specifically
- Resume or LinkedIn link, your call
- One link to work you are proud of (writing, code, campaign or analysis depending on the role)
We read every application. We respond within 5 business days, every time.
Email your applicationHeads up. KALO IQ only posts open roles at /careers/. We never ask for payment or personal data over Telegram or WhatsApp. If a recruiter contacts you from a non-kaloiq.com address claiming to represent us, it is a scam.
Perks and benefits
Competitive salary
Open salary bands. We publish the range on every job. We do not negotiate down.
Work remote
Live where you do your best work. We do not track hours. We track shipped work.
4-day work weeks
The fifth day is yours. Catch up, rest or take a long weekend.
Health insurance
Full medical, dental and vision for US team. International stipend matches local cost.
Home office stipend
$1,200 on signup. $400 a year after. Pick your chair, desk or monitor.
Learning fund
$1,800 a year for courses, conferences or coaching. No approval under $300.
New laptop
MacBook Pro or equivalent on day one. Refreshed every 3 years.
AI tools stipend
$84 a month for any AI tools you use. ChatGPT, Claude, Cursor, Lovable.
Flexible time off
No set limit. Minimum 22 days required. We mean it.
Profit sharing
When we hit annual revenue target every full timer gets a share.
Parental leave
16 weeks fully paid for all new parents. Plus 4 weeks ramp back at 80%.
Annual team retreat
One in-person retreat a year, 6 days, all expenses covered.